All Susquehanna Students, Faculty, and Staff have access to download the Microsoft 365 Suite (Word, Excel, PowerPoint, OneNote, Outlook, etc.) on up to 5 computers (Mac/ PC) and 5 mobile devices (tablets and smart phones). If you exceed that count, your Microsoft 365 apps may "de-license" or not activate properly.
The best fix to this is to remove any unknown or un-used devices from your account. To do this: