How do I use the Cisco IP Phone, model 8851?

1

Handset and Handset light strip

Indicates whether you have an incoming call (flashing) or a new voice message

2

Phone Screen

Shows information about phone, directory number, active call and line status, speed dials, placed calls, and menu listings

3

Programmable feature and session buttons

feature buttons (left side) Use to view calls on a line, or access speed dial, or all calls.
Session buttons (right side) used to answer a call, resume call, or can display missed calls

4

Softkey buttons

Used to enable softkey options, displayed on phone, (answer calls, forward calls)

5

Navigation cluster

Navigation cluster, and select button allows you to scroll menus, highlight items, or select highlighted items

6

Release button

Ends a connected call or session

7

Hold/Resume button

Places an active call on hold and resumes held call

8

Conference button

Creates conference call

9

Transfer button

Transfers a call

10

Speakerphone button

Toggles the speakerphone on or off. The button is lit when speakerphone is on

11

Mute button

Toggles the microphone on or off. When the microphone is muted, the button is lit

12

Headset button

Toggles headset on or off. When headset is on, button is lit

13

Keypad

Allows you to dial phone numbers, enter letters, select menu items (by entering the item number)

14

Volume button

Adjust the handset, and speaker volume(off hook) and the ringer volume (on hook)

15

Contacts button

Opens or closes the Directories menu. Use the Contacts button to access personal and corporate directories (coming soon)

16

Applications button

Opens or closes the Applications menu. Use the Applications button to access call history, user preferences,
phone settings, and phone model information

17

Messages button

Autodials your voice messaging system (varies by system)

18

Back button

Returns to the previous screen or menu

19

Handset

Phone handset

2

Solid Green: Connected call or outgoing call not yet connected.

Flashing Green: Held call. Pressing button resumes call.

Solid Amber: Private line in use

Flashing Amber: Incoming call. Pressing button answers call.

Solid Red: Shared line in use remotely.

Flashing Red: Shared Line call put on hold remotely.