Microsoft Teams - Missing "Files" Section - Fix

If you are experiencing the issue with “missing” Teams Files (issue shown below), please follow the instructions within this document.

How to Uninstall and Reinstall Teams and fix “Missing Files Issue”

1.     Open your search bar by clicking the magnifying glass button as shown below on the task bar.

2.     Type in “Add or remove programs” and select the top result, as shown below.

3.     A window will pop up and a list of “Apps and Features” will appear, please scroll down until you see “Microsoft Teams”, as shown below.

4.     Click Microsoft Teams and select “Uninstall”.

a.     Please note: The application will ask to validate clicking “Uninstall” a second time.

5.     Once the uninstall is completed, navigate to https://www.microsoft.com/en-us/microsoft-teams/download-app#desktopAppDownloadregion

6.     Select the option for “Teams work or school”.

7.     A download should automatically start for you and show up on your screen. Double-click on the download to run the application installer.

8.      The Application will launch and say “Installing Microsoft Teams” on the window.

9.     Teams should automatically launch after the installation is completed. At this point, navigate to “Teams” and check the “Files” that were having issues before referencing this document. You should now be able to see the Teams Files and use them as intended.