General Information / Process:
Susquehanna provides all full-time employees with an SU-issued computer on a 1:1 ratio – these are placed on IT’s 5-year replacement cycle.
For part-time employees (such as part-time staff, adjunct faculty, volunteers, temporary staff, consultants, contractors, and per diem staff), please reach out to IT to discuss available options best suited for your situation.
IT requires three to five business days, at a minimum, to provision an SU-issued computer (computers cannot be provisioned until a user account exists, which also requires one additional business day). While these are minimum notice requirements, additional notice may sometimes be required (and is always appreciated) to accommodate staff availability conflicts to facilitate these requests, and to accommodate the ordering/shipping time of any equipment we do not already have in stock. We typically have a small stock of new standard-model equipment inventory for new hires, so we could prepare computers for your new staff relatively quickly.
Funding:
Staff Positions:
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Full-time staff (replacement position): If your new hire is filling in a vacancy, please let us know the name of the previous employee. IT will provide the same or similar computer (and accessories) as the position's predecessor. In this scenario, the equipment is fully supplied/funded by IT. If the role of the position has changed and necessitates a different model computer to be purchased (or additional accessories to be purchased), the requesting department would need to provide the funds.
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Full-time staff (incrementally new position): If your new hire is a brand-new position, all tech needs are the hiring department's responsibility to fund. You will need to provide IT with an account # to charge the equipment to.
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Part-time staff: IT will provide a desktop computer/laptop from our stock inventory, should one be available. The computer will be set up in the workspace identified by the department. If this does not meet your department's needs, one will need to be purchased at the hiring department's expense.
Faculty Positions: IT works with each dean's office to acquire a list of incoming and departing faculty each spring semester.
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Full-time faculty (visiting): IT will supply a VAP with a Windows computer from IT stock. IT will supply accessories upon request for full-time visiting faculty.
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Full-time faculty (tenure-track): All new full-time, tenure-track faculty are issued a new computer from our standardized offering list.
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Requests for customized or more robust specifications for computers can be accommodated if jointly approved by the hiring dean and IT.
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For replacement positions, IT will fully fund the new computer and provide them with accessories.
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For new faculty lines, all initial technology purchases will be approved by the hiring dean and funded by the Provost.
- Adjunct faculty: IT will provide a desktop computer from our stock inventory, should one be available. The computer will be set up in the workspace identified by the department.
Additional information about Mac requests: Due to the overall purchase, repair, licensing, and replacement costs associated with a Mac, a Mac cannot be requested based purely on preference; a business need must exist. Please articulate the business need with your request. Supervisor and IT approval are required, so that we can ensure that the requested computer is best suited for each employee’s professional computing needs.
Additional information about custom computer specifications: If your employee requires a custom model computer due to higher resource demands or special features, please reach out to IT for a custom quote. A business need must be articulated to align with the caliber of the request.
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