Student Departures
The Office of Information Technology manages student accounts according to information provided by the Office of the Registrar. Typically, IT keeps student accounts open for the following lengths of time based on your status:
| Graduation/ Completion of Teacher Intern, Masters Program, or Other Programs |
2 Months |
| Withdrawn/ Taking a Leave of Absence |
18 Months |
| Students Taking a Leave of Absence to complete a 3+2 Program |
24 Months |
| Drop of Teacher Intern, Masters Program, or Other Programs |
2 Months |
| Suspension (Academic or Disciplinary) from the University |
18 Months |
| Dismissal from the University |
3 Months |
After the length of time listed above, accounts are closed. Students are notified via their SU email 30 days and 7 days before their scheduled account closure date.
Graduating students, please click here for a FAQ article about what to do before your account is closed
Employee/ Volunteer/ Contractor Accounts
Employee accounts are deleted by IT only under the explicit request from the Office of Human Resources. Employee accounts are typically closed on the next business day after the official HR termination date.
Upon notification from HR about an employee departure, the direct supervisor will receive a form from the IT Help Desk to indicate if they need access to the former employee's email box or One Drive, to setup mail and phone forwarding, and to coordinate equipment pickup/ return. Access will be granted on the business day after the employee's termination date (the employee will not be able to access their account). Please be aware that access and forwarding is only available for 30 days after an employee's official termination date. After that, the account will be closed.
If an employee was also an Active Student, their account will be reverted to Student Access on their official HR termination date, and any employee permissions and access will be removed (including access to any Teams sites).
Employees/ Faculty Retiring with Emeriti Status
Faculty and employees retiring with emeriti status may request to kept their SU account past their departure date. This must be requested through Human Resources prior to the last day.
Retiree/ Emeriti accounts will retain email access, calendar, contacts, and OneDrive functionality and current data. Accounts may also continue to be used for public computer access on campus, SU Wireless Access, and library databases. Access to all other systems and data (including telephone numbers/ voicemail boxes) will be removed on the official HR termination date.