Popular Services

Request activation of an ethernet jack in your building, office, or residence hall. Ethernet access is not available in all locations on campus. The activation of ethernet jacks in residence halls is subject to a $100 activation fee per academic year.


Don't see what you need? Submit a request and we'll get it to the right place.


We can help install approved free or SU licensed software on your university computer.


Report a software issue for an SU IT asset.


Submit a request to add, remove, or update the speed dial buttons on your office phone.


This form should be completed by faculty and staff advisors only.


Get help sending a fax with RightFax - our fax server solution that replaces physical fax machines.


Report a hardware issue for an SU IT asset.


Multi-Factor Authentication (MFA) helps safeguard access to data and applications while maintaining simplicity for users. If your phone number has changed, you are using a new device, or if you are traveling internationally, we can help you get back into your account.


Report a problem with a campus MFP, including error messages, jamming, poor print quality, etc.


Staff members who need access to the Adobe Pro licensing to fulfill the duties of their job can submit a request here.


You can reset your SU account password using Microsoft's self-service password reset portal.


IT can answer questions you have about classroom technology, as well as provide training on how to use it.


Please use this form to request software titles to be added to the university Self Service Portal on Mac and PC.


If you need assistance with a specific SU enterprise application, submit a ticket here.


Request assistance or report a problem with mySU.