Popular Services

Don't see what you need? Submit a request and we'll get it to the right place.


Request activation of an ethernet jack in your building, office, or residence hall. Ethernet access is not available in all locations on campus. The activation of ethernet jacks in residence halls is subject to a $100 activation fee per academic year.


Please designate whether the requested software title should be made available in the University's Self Service Portals (Mac and PC) or if it should be made available in a particular lab/classroom.


Report a software issue for an SU IT asset.


Submit a request to add, remove, or update the speed dial buttons on your office phone.


Staff members who need access to the Adobe Pro licensing to fulfill the duties of their job can submit a request here.


Get help sending a fax with RightFax - our fax server solution that replaces physical fax machines.


Request to purchase hardware, software, accessories, and other technology items.
Request to purchase an approved tablet with PDA funds.


Request help or report an issue regarding cable TV on campus.


Request a new SharePoint site or request changes to an existing site.


Report a hardware issue for an SU IT asset.


Report a problem with a campus MFP, including error messages, jamming, poor print quality, etc.


If you need equipment or require IT support for an event, submit a request here.


If you need assistance with a specific SU enterprise application, submit a ticket here.


Request assistance connecting your phone, tablet, or other mobile devices to the network here.


Request assistance or report a problem with mySU.


Request assistance with scan to email or request a new scan to email shortcut.