Popular Services
Don't see what you need? Submit a request and we'll get it to the right place.
This form should be completed by faculty and staff advisors only.
Multi-Factor Authentication (MFA) helps safeguard access to data and applications while maintaining simplicity for users. If your phone number has changed, you are using a new device, or if you are traveling internationally, we can help you get back into your account.
If you need equipment or require IT support for an event, submit a request here.
Request to purchase hardware, software, accessories, and other technology items.
Request to purchase an approved tablet with PDA funds.
Request assistance connecting your phone, tablet, or other mobile devices to the network here.
Request activation of an ethernet jack in your building, office, or residence hall. Ethernet access is not available in all locations on campus. The activation of ethernet jacks in residence halls is subject to a $100 activation fee per academic year.
Report a problem with a campus MFP, including error messages, jamming, poor print quality, etc.
Staff members who need access to the Adobe Pro licensing to fulfill the duties of their job can submit a request here.
The list below indicates the current licensed software titles installed in campus labs and classrooms; specific titles may not be available across all campus labs due to licensing limitations. If you plan to use software for instruction that is not listed, please complete the form.
Adobe Creative Cloud Suite
Anaconda3 - Anaconda Navigator
Anaconda3 - Jupyter Notebook
Anaconda3 - Spyder
ArcGIS Pro
Audacity
Cyberduck
Faronics Insight
GitHub (free)
HandBrake
IBM SPSS Statistics
jamovi
Microsoft 365 (Office)
Microsoft Visual Studio
Microsoft Visual Studio Code
Notepad++ (free)
Pantone (Graphic Design Lab)
PointSolutions
PyCharm Community Edition
R (free)
RStudio (free)
Scrivener (Writing Center)
Stata
VLC Media Player
(NOTE: If you are requesting software to be added to Company Portal / JAMF Self-Service, please disregard.)
Report an issue or request assistance with campus surveillance camera systems.
IT can help diagnose and repair issues related to software and your computer's operating system.
Premium Guest WiFi is offered to family members of faculty/staff, as well as those with a gym membership. This service is for those who require long term access to the SU wireless network but do not have an SU email address.