Popular Services

Staff members who need access to the Adobe Pro licensing to fulfill the duties of their job can submit a request here.


Don't see what you need? Submit a request and we'll get it to the right place.


Request to purchase hardware, software, accessories, and other technology items.
Request to purchase an approved tablet with PDA funds.


IT can help diagnose and repair issues related to software and your computer's operating system.


This form should be completed by faculty and staff advisors only.


Print jobs can be charged to a departmental budget.


Request activation of an ethernet jack in your building, office, or residence hall. Ethernet access is not available in all locations on campus. The activation of ethernet jacks in residence halls is subject to a $100 activation fee per academic year.


Students can request a refund in the event of an unsuccessful print job.


Report a problem with a campus MFP, including error messages, jamming, poor print quality, etc.


Multi-Factor Authentication (MFA) helps safeguard access to data and applications while maintaining simplicity for users. If your phone number has changed, you are using a new device, or if you are traveling internationally, we can help you get back into your account.


Request help or report an issue regarding cable TV on campus.


Request assistance or report a problem with mySU.


Moving offices? We can help get your computer, phone, and accessories setup again.
Need to return office equipment? Let us pick it up.


Request support for general email and calendar issues.


Report a software issue for an SU IT asset.


Report a hardware issue for an SU IT asset.


IT can answer questions you have about classroom technology, as well as provide training on how to use it.


Get help sending a fax with RightFax - our fax server solution that replaces physical fax machines.