Popular Services

Request activation of an ethernet jack in your building, office, or residence hall. Ethernet access is not available in all locations on campus. The activation of ethernet jacks in residence halls is subject to a $100 activation fee per academic year.


Don't see what you need? Submit a request and we'll get it to the right place.


Please designate whether the requested software title should be made available in the University's Self Service Portals (Mac and PC) or if it should be made available in a particular lab/classroom.


Report a software issue for an SU IT asset.


We can help install approved free or SU licensed software on your university computer.


Submit a request to add, remove, or update the speed dial buttons on your office phone.


Staff members who need access to the Adobe Pro licensing to fulfill the duties of their job can submit a request here.


Report a problem with a campus MFP, including error messages, jamming, poor print quality, etc.


Request a new SharePoint site or request changes to an existing site.


Request to purchase hardware, software, accessories, and other technology items.
Request to purchase an approved tablet with PDA funds.


Request assistance with scan to email or request a new scan to email shortcut.


If you need equipment or require IT support for an event, submit a request here.


Get help sending a fax with RightFax - our fax server solution that replaces physical fax machines.


Request assistance connecting your phone, tablet, or other mobile devices to the network here.


Request assistance or report a problem with mySU.


Request help or report an issue regarding cable TV on campus.


Report a hardware issue for an SU IT asset.