Popular Services

Request activation of an ethernet jack in your building, office, or residence hall. Ethernet access is not available in all locations on campus. The activation of ethernet jacks in residence halls is subject to a $100 activation fee per academic year.


Don't see what you need? Submit a request and we'll get it to the right place.


Please designate whether the requested software title should be made available in the University's Self Service Portals (Mac and PC) or if it should be made available in a particular lab/classroom.


Staff members who need access to the Adobe Pro licensing to fulfill the duties of their job can submit a request here.


Submit a request to add, remove, or update the speed dial buttons on your office phone.


Report a problem with a campus MFP, including error messages, jamming, poor print quality, etc.


Request a new SharePoint site or request changes to an existing site.


Request to purchase hardware, software, accessories, and other technology items.
Request to purchase an approved tablet with PDA funds.


Request help or report an issue regarding cable TV on campus.


Request assistance connecting your phone, tablet, or other mobile devices to the network here.


Get help sending a fax with RightFax - our fax server solution that replaces physical fax machines.


If you need equipment or require IT support for an event, submit a request here.


Report a hardware issue for an SU IT asset.


Request assistance with scan to email or request a new scan to email shortcut.


Request assistance or report a problem with mySU.


If you need assistance with a specific SU enterprise application, submit a ticket here.


IT can answer questions you have about classroom technology, as well as provide training on how to use it.