Popular Services
Don't see what you need? Submit a request and we'll get it to the right place.
Please use this form to request software titles to be added to the university Self Service Portal on Mac and PC.
Submit a request to add, remove, or update the speed dial buttons on your office phone.
Request activation of an ethernet jack in your building, office, or residence hall. Ethernet access is not available in all locations on campus. The activation of ethernet jacks in residence halls is subject to a $100 activation fee per academic year.
If you need equipment or require IT support for an event, submit a request here.
Request support for general email and calendar issues.
Request assistance connecting your phone, tablet, or other mobile devices to the network here.
IT can help diagnose and repair issues related to software and your computer's operating system.
Get help sending a fax with RightFax - our fax server solution that replaces physical fax machines.
Multi-Factor Authentication (MFA) helps safeguard access to data and applications while maintaining simplicity for users. If your phone number has changed, you are using a new device, or if you are traveling internationally, we can help you get back into your account.
Premium Guest WiFi is offered to family members of faculty/staff, as well as those with a gym membership. This service is for those who require long term access to the SU wireless network but do not have an SU email address.
Moving offices? We can help get your computer, phone, and accessories setup again.
Need to return office equipment? Let us pick it up.
IT can answer questions you have about classroom technology, as well as provide training on how to use it.
Report an issue or request assistance with campus surveillance camera systems.