Popular Services

Please use this form to request software titles to be added to the university Self Service Portal on Mac and PC.


Don't see what you need? Submit a request and we'll get it to the right place.


Request activation of an ethernet jack in your building, office, or residence hall. Ethernet access is not available in all locations on campus. The activation of ethernet jacks in residence halls is subject to a $100 activation fee per academic year.


Request assistance connecting your phone, tablet, or other mobile devices to the network here.


Staff members who need access to the Adobe Pro licensing to fulfill the duties of their job can submit a request here.


Premium Guest WiFi is offered to family members of faculty/staff, as well as those with a gym membership. This service is for those who require long term access to the SU wireless network but do not have an SU email address.


Request access to a shared network drive. This form should be completed by supervisors only.


Request support for general email and calendar issues.


IT can help to diagnose hardware issues and provide recommendations for repair.


You can reset your SU account password using Microsoft's self-service password reset portal.


Request help or report an issue regarding cable TV on campus.


If you forgot your Voicemail PIN, we can reset it for you.


Request a new SharePoint site or request changes to an existing site.


If you need assistance with a specific SU enterprise application, submit a ticket here.


This form should be completed by faculty and staff advisors only.


Print jobs can be charged to a departmental budget.


Report an issue or request assistance with campus surveillance camera systems.