Popular Services

Don't see what you need? Submit a request and we'll get it to the right place.


Please use this form to request software titles to be added to the university Self Service Portal on Mac and PC.


Submit a request to add, remove, or update the speed dial buttons on your office phone.


Request assistance connecting your phone, tablet, or other mobile devices to the network here.


IT can answer questions you have about classroom technology, as well as provide training on how to use it.


Request activation of an ethernet jack in your building, office, or residence hall. Ethernet access is not available in all locations on campus. The activation of ethernet jacks in residence halls is subject to a $100 activation fee per academic year.


Staff members who need access to the Adobe Pro licensing to fulfill the duties of their job can submit a request here.


IT can help diagnose and repair issues related to software and your computer's operating system.


Request a new Group/Microsoft Team


You can reset your SU account password using Microsoft's self-service password reset portal.


If you forgot your Voicemail PIN, we can reset it for you.


Report a software issue for an SU IT asset.


IT can help to diagnose hardware issues and provide recommendations for repair.


Request to purchase hardware, software, accessories, and other technology items.
Request to purchase an approved tablet with PDA funds.


Students can request a refund in the event of an unsuccessful print job.


Request help or report an issue regarding cable TV on campus.


Multi-Factor Authentication (MFA) helps safeguard access to data and applications while maintaining simplicity for users. If your phone number has changed, you are using a new device, or if you are traveling internationally, we can help you get back into your account.