Popular Services
Request assistance connecting your Smart TV, Amazon Alexa, Xbox, or other smart devices to the network here. At this time, Google devices (Chromecast & Google Home) are unsupported.
Request to borrow various technology items for short term use (14 days or less).
You can reset your SU account password using Microsoft's self-service password reset portal.
Multi-Factor Authentication (MFA) helps safeguard access to data and applications while maintaining simplicity for users. If your phone number has changed, you are using a new device, or if you are traveling internationally, we can help you get back into your account.
IT can help diagnose and repair issues related to software and your computer's operating system.
Staff members who need access to the Adobe Creative Cloud applications to fulfill the duties of their job can submit a request here.
If you need equipment or require IT support for an event, submit a request here.
IT can help to diagnose hardware issues and provide recommendations for repair.
Request assistance connecting your phone, tablet, or other mobile devices to the network here.
Moving offices? We can help get your computer, phone, and accessories setup again.
Need to return office equipment? Let us pick it up.
Request activation of an ethernet jack in your building, office, or residence hall. Ethernet access is not available in all locations on campus. The activation of ethernet jacks in residence halls is subject to a $100 activation fee per academic year.
This form should be completed by faculty and staff advisors only.
Request support for general email and calendar issues.
We can help install approved free or SU licensed software on your university computer.
Please use this form to request software titles to be added to the university Self Service Portal on Mac and PC.
Don't see what you need? Submit a request and we'll get it to the right place.
Get help sending a fax with RightFax - our fax server solution that replaces physical fax machines.
Premium Guest WiFi is offered to family members of faculty/staff, as well as those with a gym membership. This service is for those who require long term access to the SU wireless network but do not have an SU email address.