Popular Services

Request to borrow various technology items for short term use (14 days or less).


Don't see what you need? Submit a request and we'll get it to the right place.


Request assistance or report a problem with mySU.


Request assistance connecting your Smart TV, Amazon Alexa, Xbox, or other smart devices to the network here. At this time, Google devices (Chromecast & Google Home) are unsupported.


IT can help to diagnose hardware issues and provide recommendations for repair.


Request to purchase hardware, software, accessories, and other technology items.
Request to purchase an approved tablet with PDA funds.


Get help sending a fax with RightFax - our fax server solution that replaces physical fax machines.


Premium Guest WiFi is offered to family members of faculty/staff, as well as those with a gym membership. This service is for those who require long term access to the SU wireless network but do not have an SU email address.


IT can help diagnose and repair issues related to software and your computer's operating system.


Request a new Group/Microsoft Team


Report a software issue for an SU IT asset.


Request help or report an issue regarding cable TV on campus.


Request a new SharePoint site or request changes to an existing site.


Staff members who need access to the Adobe Pro licensing to fulfill the duties of their job can submit a request here.


If you need equipment or require IT support for an event, submit a request here.


Request activation of an ethernet jack in your building, office, or residence hall. Ethernet access is not available in all locations on campus. The activation of ethernet jacks in residence halls is subject to a $100 activation fee per academic year.


Report a problem with a campus MFP, including error messages, jamming, poor print quality, etc.


This form should be completed by faculty and staff advisors only.


Request support for general email and calendar issues.