Popular Services
Request assistance connecting your phone, tablet, or other mobile devices to the network here.
Request activation of an ethernet jack in your building, office, or residence hall. Ethernet access is not available in all locations on campus. The activation of ethernet jacks in residence halls is subject to a $100 activation fee per academic year.
Don't see what you need? Submit a request and we'll get it to the right place.
You can reset your SU account password using Microsoft's self-service password reset portal.
Please use this form to request software titles to be added to the university Self Service Portal on Mac and PC.
Get help sending a fax with RightFax - our fax server solution that replaces physical fax machines.
Staff members who need access to the Adobe Pro licensing to fulfill the duties of their job can submit a request here.
IT can help to diagnose hardware issues and provide recommendations for repair.
Request access to a shared network drive. This form should be completed by supervisors only.
Premium Guest WiFi is offered to family members of faculty/staff, as well as those with a gym membership. This service is for those who require long term access to the SU wireless network but do not have an SU email address.
If you need assistance with a specific SU enterprise application, submit a ticket here.
Submit a request to add, remove, or update the speed dial buttons on your office phone.
We can help install approved free or SU licensed software on your university computer.
Multi-Factor Authentication (MFA) helps safeguard access to data and applications while maintaining simplicity for users. If your phone number has changed, you are using a new device, or if you are traveling internationally, we can help you get back into your account.