Popular Services

Don't see what you need? Submit a request and we'll get it to the right place.


Please use this form to request software titles to be added to the university Self Service Portal on Mac and PC.


Request help or report an issue regarding cable TV on campus.


Multi-Factor Authentication (MFA) helps safeguard access to data and applications while maintaining simplicity for users. If your phone number has changed, you are using a new device, or if you are traveling internationally, we can help you get back into your account.


Report a software issue for an SU IT asset.


Students can request a refund in the event of an unsuccessful print job.


Print jobs can be charged to a departmental budget.


Submit a request to add, remove, or update the speed dial buttons on your office phone.


Request activation of an ethernet jack in your building, office, or residence hall. Ethernet access is not available in all locations on campus. The activation of ethernet jacks in residence halls is subject to a $100 activation fee per academic year.


If you need equipment or require IT support for an event, submit a request here.


Premium Guest WiFi is offered to family members of faculty/staff, as well as those with a gym membership. This service is for those who require long term access to the SU wireless network but do not have an SU email address.


Request support for general email and calendar issues.


Request to purchase hardware, software, accessories, and other technology items.
Request to purchase an approved tablet with PDA funds.


Request access to a shared network drive. This form should be completed by supervisors only.


Request assistance or report a problem with mySU.


Moving offices? We can help get your computer, phone, and accessories setup again.
Need to return office equipment? Let us pick it up.