Popular Services
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Multi-Factor Authentication (MFA) helps safeguard access to data and applications while maintaining simplicity for users. If your phone number has changed, you are using a new device, or if you are traveling internationally, we can help you get back into your account.
Get help sending a fax with RightFax - our fax server solution that replaces physical fax machines.
Request activation of an ethernet jack in your building, office, or residence hall. Ethernet access is not available in all locations on campus. The activation of ethernet jacks in residence halls is subject to a $100 activation fee per academic year.
Please use this form to request software titles to be added to the university Self Service Portal on Mac and PC.
Submit a request to add, remove, or update the speed dial buttons on your office phone.
Visitors can create their own guest account by connecting to the SU-Guest wireless network and completing the form. If you need assistance, submit a request here.
Request support for general email and calendar issues.
Request assistance with scan to email or request a new scan to email shortcut.
This form should be completed by faculty and staff advisors only.
IT can answer questions you have about classroom technology, as well as provide training on how to use it.
If you need assistance with a specific SU enterprise application, submit a ticket here.
We can help install approved free or SU licensed software on your university computer.
Report an issue or request assistance with campus surveillance camera systems.
Report a problem with a campus MFP, including error messages, jamming, poor print quality, etc.
Staff members who need access to the Adobe Pro licensing to fulfill the duties of their job can submit a request here.