Request to borrow various technology items for short term use (14 days or less).
Don't see what you need? Submit a request and we'll get it to the right place.
Request a new Group/Microsoft Team
Request assistance connecting your Smart TV, Amazon Alexa, Xbox, or other smart devices to the network here. At this time, Google devices (Chromecast & Google Home) are unsupported.
Request activation of an ethernet jack in your building, office, or residence hall. Ethernet access is not available in all locations on campus. The activation of ethernet jacks in residence halls is subject to a $100 activation fee per academic year.
Premium Guest WiFi is offered to family members of faculty/staff, as well as those with a gym membership. This service is for those who require long term access to the SU wireless network but do not have an SU email address.
If you need equipment or require IT support for an event, submit a request here.
Request assistance or report a problem with mySU.
Request assistance connecting your phone, tablet, or other mobile devices to the network here.
Request support for general email and calendar issues.
If you need assistance with a specific SU enterprise application, submit a ticket here.
Multi-Factor Authentication (MFA) helps safeguard access to data and applications while maintaining simplicity for users. If your phone number has changed, you are using a new device, or if you are traveling internationally, we can help you get back into your account.
Request help or report an issue regarding cable TV on campus.
Report a problem with a campus MFP, including error messages, jamming, poor print quality, etc.
Request assistance with scan to email or request a new scan to email shortcut.
Students can request a refund in the event of an unsuccessful print job.
Print jobs can be charged to a departmental budget.
Request to purchase hardware, software, accessories, and other technology items.
Request to purchase an approved tablet with PDA funds.
We can help install approved free or SU licensed software on your university computer.
Moving offices? We can help get your computer, phone, and accessories setup again.
Need to return office equipment? Let us pick it up.
Report a software issue for an SU IT asset.
Report a hardware issue for an SU IT asset.